Payments and refunds


Payment of purchases can be made by bank transfer, with the Paypal system (for which you must have an account on the same circuit), or by credit card of the Visa, MasterCard, American Express, Maestro and Visa Electron circuits.

Only with regard to payments made through Paypal or credit cards, the amount related to the purchase will be charged at the time of conclusion of the order, for the amounts indicated in the cart, including any shipping costs, as reported in the e-mail that you will receive to confirm the order. The price currency is the Euro.

The prices of the products indicated in the e-commerce are to be understood as “VAT included” (as expressly indicated) Value Added Tax in the amount of 22% on the taxable amounts, excluding transport costs that will be added to the total order.

Artpelle purchases on e-commerce can only be carried out by private consumers (B2C).


Any refund will be credited to you by one of the proposed methods that we will notify you promptly, at your choice. In case of exercise of the right of withdrawal, as regulated in the “Terms and Conditions” (purchase contract), we will make the repayment at the latest within 30 days from the date in which we will be aware of your request for withdrawal.

All payments and related communications take place on special platforms protected by encryption systems. Artpelle guarantees you maximum effort to ensure that your data is protected and not disseminated. The platforms we use guarantee the same commitment.